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Frequently Asked Questions

If you’re new to <weavy/> or looking to start using our framework, this FAQ will help you learn more and find resources.

Get to know <weavy/>

What is <weavy/> and how does it work?

<weavy/> is a white-label framework with embeddable features including instant messaging, feeds, tasks, and secure file sharing.

Our framework enhances your app with more features at a low cost and in a short time frame making you more competitive and adding monetization opportunities. 

How much does <weavy/> cost?

<weavy/> is sold as a perpetual license with an  annual support and maintenance agreement, giving you full control over lifetime value.

For pricing contact sales.

Talk to sales

How long does it take to embed <weavy/> into my app?

Honestly, it can be done in hours, but it really depends on the use case and how much you want to customize.

We've designed the framework from the bottom up for fast implementation with a rich Client SDK, a Drop-in UI so you don't have to think about the interface, and built-in security - all so you can focus on your core app.

What's included in the support and maintenace?

The annual support and maintenance fee gives you access to all minor and major updates of <weavy/> as they are released.

You also get access to our world-class customer success team before, during, and after implementation of <weavy/>.

Can you help us?

Of course, our team can do the entire project for you. We've done it many times, so you're in good hands.

Do I have to add all the features everywhere?

No, not at all. You can selectively decide what to use and where in your app.

In some cases, you may only want feeds in a view and in other views you might want all of the features. It’s up to you and the implementation is easy.

How do I buy <weavy/>?

Glad you asked. Just get in touch with our excellent sales team and they'll take care of you making sure we dot all the i's and cross all the t's.

Talk to sales

<weavy/> technology stuff

How do I embed <weavy/>?

You'll primarily use our Client SDK which is a JavaScript library.

Through the library, you can add all our features: instant messaging, notifications, secure file sharing, and more wherever you want in your app.

Check out <weavy/> docs for more information.

<weavy/> docs

Can I customize <weavy/>?

You sure can. Through our Server SDK, you have full control of what's happening.

You can build Apps, Hooks, Daemons, Content Types, and you can customize the whole UI - as said, you're in full control.

Where's <weavy/> hosted?

<weavy/> is a framework you deploy in your own infrastructure side by side with your existing app - this means it can even be on-premise if needed.

This gives you;

1) high security - it's as secure as your own environment,

2) better performance - no time costly turn around to servers you don't have control over,

3) no dependencies - you're in full control over your SLA.

Where are files stored?

They're stored in the database or configured blob storage of <weavy/>.

Since <weavy/> is a framework that's hosted in your own environment all data, including files, is under your full control.

How about HIPAA, GDPR, etc?

You own and control all data stored in <weavy/>, and all the data is stored in your own environment.

How do you handle SSO?

We offer a Single Sign-On (SSO) authentication flow to seamlessly allow users to sign in. This is accomplished by using a JSON Web Token (JWT).

How does permissions work in <weavy/>?

All permissions are set programmatically and defined by your app. In essence, they are inherited from your app.

How secure is <weavy/>?

Since <weavy/> is a framework hosted in your own environment (cloud, on-premise, private cloud, etc) it is as secure as the rest of the data you're handling.

Can I use <weavy/> outside my app too?

Yes. You can embed <weavy/> into any context. 

Let's imagine a use case around a CRM app.

Say, on a customer card you have embedded Secure File Sharing and a Feeds from <weavy/>. The same context can also be embedded into, for example, a self service customer portal.

This means that your users can seamlessly communicate and collaborate with external users without leaving your app delivering an unprecedented customer service all the way through. Pretty good, right?

Can't find what you're looking for?

Then fire away and ask us anything and we'll get back to you ASAP.