<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=224003627968778&amp;ev=PageView&amp;noscript=1">

Privacy Policy

Your privacy is very important to us.

Mindroute Incentive USA, Inc., the owner of Weavy, cares about your privacy.  For this reason, we collect and use personal data only as it is necessary for us to deliver our product to our clients.

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update, or otherwise take control of your personal data that we process.  

If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at info@weavy.com 

As a service provider, we collect only the information needed to provide our world-class service and process customer payments.

The information we collect might include:

  • Account holder name
  • Account holder company name
  • Email
  • Address
  • Telephone number
  • Internet Protocol (IP) address(s) of the server if used on-premise
  • VAT ID for EU clients
  • FEIN for USA clients
  • National tax identifier information for other countries

What information do we collect?

We collect information so that we can provide the best possible experience when you utilize our Services.  Much of what you likely consider personal data is collected directly from you when you:

  • Create an account or purchase any of our Services (example: name, company name, email address, physical address, IP address, VAT ID for European Union clients, FEIN number for US clients, national tax identifier for other nations)
  • Request assistance from our customer support team (example: phone number or email address)
  • Complete contact forms or request newsletters or other information from us (example: email)
  • Participate in an Internet webinar or training sessions (example: phone number, email address).

We do not collect information about your use of our Services. However, we might know the IP (Internet Protocol) address(s) for the server if used on-premise.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

How we utilize information.
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) is necessary to deliver the Services you purchase or interact with, or (3) as we might be required and permitted for legal compliance or other lawful purposes.

These uses include delivering, improving, updating, and enhancing the Services we provide to you.  We utilize this information to:

  • Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications)
  • Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
  • Detect and prevent fraud and abuse of our Services and systems
  • Understand and analyze how you use our Services. However, we analyze your use of our services only when you ask us to as part of a professional services engagement or to solve technical issues with your Weavy installation.

Sharing with third parties. 

We never share your personal data with third party entities.

Processing credit card payments
We use Stripe (https://stripe.com) to process credit card payments. We collect only your email address. We collect no information related to your credit card. That information remains entirely with Stripe.

Processing Invoices
If you pay us through an invoicing process we collect the following information:

  • Contact Name
  • Company Name
  • Billing Address
  • Email
  • Telephone

Communicating with you. 

We may contact you directly or as necessary to deliver transactional or service related communications. We may also contact you about technical updates and new features of the Services you have purchased from us. If you give us your consent, we may contact you concerning related services we think you’ll find valuable.

These contacts may include:

  • Email
  • Text (SMS) messages
  • Telephone calls

If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at info@weavy.com 

Transfer of personal data abroad. 

If you utilize our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy.

Compliance with legal, regulatory and law enforcement requests.

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information in our possession about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

Third-party websites. 

Our websites as a rule do not contain links to third-party websites. In the odd instance that there is a link to a third-party website in one of our blog posts, we are not responsible for the privacy practices or the content of third-party sites.  Please read the privacy policy of any website you visit.

Return of Personal Information

At your request, and assuming you no longer have an active contract with us, we will return all of the personal information we have about you, along with a certificate that we have removed this information from all of our electronic and paper records, with the exception of any information required to be retained under Section 802 of the Sarbanes-Oxley Act. We also will tell you what information we are required to retain by Sarbanes-Oxley.

Contact Us

If you have any questions, please contact us at info@Weavy.com