Simple, straightforward, and growth-friendly.

Frequently asked questions

Weavy overview

It's a great set of building blocks for developers to add productivity features to any app in no time.

Weavy is designed to work with any app - web, mobile, desktop, etc. We have rich UI Kits repos for different frameworks - JavaScript, React, and more to speed up the development life cycle.

Weavy also has a rich Web API enabling you to have complete control.

Not automatically. You enable access to as many of your users as you like, or limit access to a subset of users.

They do not become active users and therefore counted towards your billing cycle calculation until they make an action; such as sending a message, uploading a file, etc. 


We think pricing should be fair and have a direct link between the price paid and the value received.

Therefore we use MEU - Monthly Engaged User - as our metric - which means we only measure actions; so what are actions?

  • Send a message in a chat
  • Post something in a feed
  • Upload a file
  • React to a message
  • Edit a document
  • Comment a file
  • ...

That's what we measure. 

If a user is reading a conversation, opening a file, or going through a threaded conversation - that user we DON'T count.

In every billing cycle, we automatically tabulate the total number of MEUs. This number resets at the beginning of each billing cycle, and every MEU is only counted once per billing cycle.

As a rule of thumb, usually, 20-25% of your user base will be MEUs in Weavy. So, for example, if you have 1000 users in your app - around 200-250 will be MEUs for $18-$22 a month.

Weavy is 100% usage-based pricing; you pay exactly for what you use. Unlike similar providers, there are no hidden fees for peak concurrent connections, nor are there any built-in soft or hard caps.

Free is designed to get you started with great new features in your app; with no limitations on the number of users, messages, posts, files, and more, you can truly build a great experience using our free plan.

Pro is designed to deliver the best-of-breed features for your users, along with dedicated support for your developers.

Yes! When you create an account, you will automatically be enrolled in a 30-day trial of the Pro subscription. 

During the trial, you can upgrade at any time; otherwise, you'll be reverted back to the Free subscription after 30 days.

With Free, you'll get our great community support through Discord, Stack Overflow, and GitHub.

With Pro, you'll have community support and ticketed prioritized support with access to live chat with our developer success team.


30 days, billed on the same day every month.

$0. You pay for your consumption at the end of the billing cycle.

No, don't do that! 😉

If you cancel your Pro subscription, it will revert back to the Free subscription at the end of your billing cycle. After that, Weavy will still work in your app, but with limited features.

If you cancel Weavy altogether, remember that the features you built-in will stop working at the end of the billing cycle.

Yes, indeed! You can run Weavy in your infrastructure - AWS, Google Cloud, Azure, or on-premise.

The price is the same - no difference - but obviously, you're not paying for environments since it's your infrastructure.


We discount non-profit organizations, and startups,  and apply purchasing power parity (PPP) discounts when applicable.

Please talk to sales if you'd like to talk about this more.

No. Everything is paid through a credit- or debit card.

Yes. MEU is calculated per product over 30 days - so if you use all products, you'll see different MEU numbers divided per product on your billing statement.

In general, Chat and Feeds generate a higher level of MEUs than Files - since the Files product, in its nature, has fewer user interactions. 


We want to simplify how Weavy is added to your DevOps CI/CD pipeline - and with environments, you can easily add development, testing, and production.

You can also add specific environments for more than one app you want to add Weavy to.

It's a one-stop shop for you Weavy backends - ranging from testing, staging, and production for all your apps.

When you create your account with Weavy, you can create as many environments as you want for free - how you use it is entirely up to you - but the most common is for testing, staging, and production.

Each environment has its own API URL, API keys, etc.; you can also decide for each environment what performance you want: Free, Basic, Standard, or Premium tier.

Free is your entry-level and a great place to start for exploring and trying out the full Weavy experience with a few users.

Basic is great for staging or smaller production loads and has no API throttling.

Standard  is for normal production loads, handling spikes of activities without degraded performance

Premium is a dedicated resource with guaranteed performance, designed for enterprise-level and high workloads.

Performance tiers for environments have a fixed price;

  • Free - $0 / month & environment
  • Basic - $49 / month & environment
  • Standard - $299 / month & environment
  • Premium - $499 / month & environment

You'll be charged pro rata based on your billing cycle when you scale up an environment.

If you cancel, you'll stay on the same level until the end of the billing cycle. At the new billing cycle, your environment scales down.

If you delete an environment - Basic or higher - it will instantly be deleted with no refund.

Yes, and the other way around: mix and match as you wish.

The regions you can choose from are the US, EU, and India.

* This feature will be available in Q4 2023

Track the usage of Weavy within your app per product (chat, feeds, and files) with metrics including users, MEUs, messages, posts, files, comments, etc.

Health shows you the status of your environment and will indicate everything from all good to you need more performance to serve your users.

No. Everything is paid through a credit- or debit card.


As one of a kind toolkit, you can self-host Weavy in your infrastructure.

You can host in AWS, Azure, etc., or your own custom cloud.

Self-hosting has the same unparalleled flexibility -pay as you go - and grow with Weavy - Free or Pro.

Obviously, you're not paying for environments since it's your infrastructure.


Explore our products



Leverage the power of our Chat API and software development tools to build a fully featured in-app chat experience in minutes.
Learn more


Foster community and productivity in your app with activity feeds and posts. Make any part of your app interactive with object-based feeds.
Learn more


Make your users' local and Cloud storage files available in your app with file sharing, previews, and remote editing.
Learn more

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Award winning

Exceptional performance and outstanding support have earned us recognition as a top performer on G2 by our users.