The SaaS industry has exploded as more businesses rely on multiple applications for going farther, faster. But not every company is getting it right. When it comes to creating true SaaS solutions, there are a few simple truths we keep in mind:
With competition fierce, SaaS companies need to differentiate themselves - and one of the best ways is through more capabilities and better customer experiences. Adding collaboration features like chat, threaded conversations, and document collaboration to your software increases productivity, plus:
Collaboration isn't just the future of work - it's here now. Give your users better ways to work together, faster with real time change/version tracking and CMS integrations.
Your users need to be able to ask their team members questions and get answers immediately. With in-app embedded chat functions, they can contextually do both.
The FOMO is real. With posts, comments, and notification updates, you can help your users make sure they never miss a thing that's going on right inside your app.
